Last Updated: December 30, 2024

Introduction

Welcome to Venkat, operated by VENKAT ENTERPRISES. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website venkatdigital.shop or use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Company name and business information
  • Project requirements and communication preferences
  • Payment information (processed securely through third-party providers)
  • Communication records and service inquiries

Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and improving our technology services
  • Communicating with you about projects and services
  • Processing payments and managing client relationships
  • Sending marketing communications (with your consent)
  • Analyzing website usage and improving user experience
  • Complying with legal obligations and protecting our rights

Marketing Communications

With your explicit consent, we may send you marketing and promotional messages via:

  • Email: Service updates, newsletters, and promotional offers
  • WhatsApp: Important updates and promotional messages

You can opt-out of marketing communications at any time by:

  • Clicking the unsubscribe link in our emails
  • Replying "STOP" to WhatsApp messages
  • Contacting us directly at contact@venkatdigital.shop

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist in our business operations
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission and storage
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure payment processing through trusted third-party providers

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Client project data is typically retained for 3-5 years after project completion.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access and receive a copy of your personal data
  • Right to rectify inaccurate or incomplete information
  • Right to request deletion of your personal data
  • Right to restrict or object to certain processing activities
  • Right to data portability
  • Right to withdraw consent for marketing communications

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Company: VENKAT ENTERPRISES
  • Brand: Venkat
  • Email: contact@venkatdigital.shop
  • Phone: +91 9939485993
  • Address: 144, POINTCARE STREET, UZHANDHAI KEERAPALAYAM, MUDALIARPET, Puducherry, Puducherry - 605004

Consent

By using our website and services, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.